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Daniel McDonald, MPA – Improving Responses to Homelessness & Panhandling

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Day: March 15, 2020

Mar 15

When Business Should Be More Like Government: My Customer Service Nightmare

Daniel McDonaldPodcasts

This episode documents my 27 calls attempting to order a new Direct Express debit card for a client. Sometimes business can learn a lesson from government, along with my thoughts how the homeless also deserve exceptional customer service. Please contact Read more

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