Developing Better Police & Community Responses to Homelessness
Even in challenging times there is hope. The Voices of Our City Choir have raised homeless San Diegans’ voices through their performances and advocacy. What started as a grassroots effort has blossomed into a choir with about 160 regular participants Read more
Note: This article was published on PoliceOne.com on 03/23/20. You can read the full version here: Police agencies with homeless outreach teams (HOTs) are concerned about the impact of COVID-19 on how they perform homeless outreach and are wondering how the Read more
This episode documents my 27 calls attempting to order a new Direct Express debit card for a client. Sometimes business can learn a lesson from government, along with my thoughts how the homeless also deserve exceptional customer service. Please contact Read more
On This Week’s Episode: A recap of our Point-in-Time count (homeless census), with a shout-out to my police colleagues, and how we share encampment data with volunteer surveyors. How the science of queue (line) management can reduce waiting times Read more