Developing Better Police & Community Responses to Homelessness
Note: This article was published on PoliceOne.com on 03/23/20. You can read the full version here: Police agencies with homeless outreach teams (HOTs) are concerned about the impact of COVID-19 on how they perform homeless outreach and are wondering how the Read more
This episode documents my 27 calls attempting to order a new Direct Express debit card for a client. Sometimes business can learn a lesson from government, along with my thoughts how the homeless also deserve exceptional customer service. Please contact Read more
On This Week’s Episode: A recap of our Point-in-Time count (homeless census), with a shout-out to my police colleagues, and how we share encampment data with volunteer surveyors. How the science of queue (line) management can reduce waiting times Read more
If you have more questions than answers about homelessness and panhandling, and want to get some ideas about what would work in your community, consider booking a 30-minute phone or video consultation for $99.00 (or $149.00 for one-hour). From Iain Read more